Community Wave

Information, training and support information for installers when connecting a Smart Connect Solar and battery systems to the Horizon Power network.

Jan 14, 2024

If you’re a contractor or installer in the energy industry who provides your customers with rooftop solar, home battery systems or EV charger connections, you have a vital role in our new energy management system. It’s known as Community Wave.

At Horizon Power, we’re here to help you make sense of Community Wave and the changes ahead so you can share information with your customers. Here you’ll find answers to questions your customers might have, along with technical specifications for Smart Connect Solar & Battery installations.

Tab content 1

What is Community Wave?

Community Wave is our very own Virtual Power Plant (VPP) which helps customers get more value out of their solar and battery energy systems.

It connects your system to the local network - and balances the supply and demand of electricity across the whole community.

This means fewer outages and more access to solar energy for everyone.

+ Community Wave Buyback Bonus rebates
+ Community Wave help and support

 

Smart Connect Solar and Smart Connect Battery

To keep the network stable, Community Wave uses Smart Connect Solar to turn the solar energy generation up or down at different parts of the day. Community Wave members could access exclusive buyback rates for exporting excess solar energy back to the grid..

If your customers decide to add a battery to their exsiting system, they’ll need to be connected with a compatible Smart Connect Solar inverter.
OLD IconSectionBlock - Replace with Icon Container Block
Tab content 1

Training requirements

To install Smart Connect Solar, you need to complete our new Solar Acreditation Australia course and get up to speed on our technical requirements.
collapse icon
Yes. To install solar in Horizon Power towns that have Smart Connect Solar, you will need to
complete a free micro accreditation through either the Solar Accreditation Australia (SAA) or
SwitchDin Academy.

As a part of your training, there is also a variety of supporting materials. Links to these resources will be provided through your training.
collapse icon
After completing the SAA micro accreditation, you'll be sent an email to register for SwitchDin's Stormcloud. This online application is what you'll use to successfully commission the SGD as part of the solar install.

Once you have completed the registration process you can download the Stormcloud App on your mobile or tablet.
collapse icon
You can find additional resources and useful articles on Smart Connect Solar, including installation and troubleshooting guides on the SwitchDin website.

If further assistance is required during install, SwitchDin's technical support will be provide assistance:
OLD IconCTABlock - Replace with Icon Container Block
Tab content 1

Compatible inverters

For Basic EG connections, only the following inverter makes and models are initially compatible with the SGD (supplied by us). This list will continue to grow as more inverters become compatible.

collapse icon
Model Supported inverter sizes
Symo (SnapInverter) SYMO 3.0-3-M
SYMO 3.7-3-M
SYMO 4.5-3-M
SYMO 5.0-3-M
SYMO 6.0-3-M
SYMO 7.0-3-M
SYMO 8.2-3-M
SYMO 10.0-3-M
SYMO 12.5-3-M
SYMO 15.0-3-M
SYMO 17.5-3-M
SYMO 20.0-3-M
Primo (SnapInverter)


PRIMO 3.0-1
PRIMO 3.5-1
PRIMO 3.6-1
PRIMO 4.0-1
PRIMO 4.6-1
PRIMO 5.0-1
PRIMO 5.0-1AUS
PRIMO 5.0-1 SC
PRIMO 6.0-1
PRIMO 8.2-1
Eco (SnapInverter)

FRONIUS ECO 25.0-3-S
FRONIUS ECO 27.0-3-S
Symo GEN24(+)
 
 
 
 
 
 
 
 
 






SYMO GEN24 3.0 SC (AS4777-2 2020)
SYMO GEN24 3.0 Plus SC (AS4777-2 2020)
SYMO GEN24 3.0 (AS4777-2 2020)
SYMO GEN24 3.0 Plus (AS4777-2 2020)
SYMO GEN24 4.0 SC (AS4777-2 2020)
SYMO GEN24 4.0 Plus SC (AS4777-2 2020)
SYMO GEN24 4.0 (AS4777-2 2020)
SYMO GEN24 4.0 Plus (AS4777-2 2020)
SYMO GEN24 5.0 SC (AS4777-2 2020)
SYMO GEN24 5.0 Plus SC (AS4777-2 2020)
SYMO GEN24 5.0 (AS4777-2 2020)
SYMO GEN24 5.0 Plus (AS4777-2 2020)
SYMO GEN24 6.0 SC (AS4777-2 2020)
SYMO GEN24 6.0 Plus SC (AS4777-2 2020)
SYMO GEN24 6.0 (AS4777-2 2020)
SYMO GEN24 6.0 Plus (AS4777-2 2020)
SYMO GEN24 8.0 SC (AS4777-2 2020)
SYMO GEN24 8.0 Plus SC (AS4777-2 2020)
SYMO GEN24 8.0 (AS4777-2 2020)
SYMO GEN24 8.0 Plus (AS4777-2 2020)
SYMO GEN24 10.0 SC (AS4777-2 2020)
SYMO GEN24 10.0 Plus SC (AS4777-2 2020)
SYMO GEN24 10.0 (AS4777-2 2020)
SYMO GEN24 10.0 Plus (AS4777-2 2020)
SYMO GEN24 12.0 SC (AS4777-2 2020)
SYMO GEN24 12.0 Plus SC (AS4777-2 2020)
Primo GEN24(+) PRIMO GEN24 10.0 (AS4777-2 2020)
PRIMO GEN24 10.0 Plus (AS4777-2 2020)
PRIMO GEN24 3.0 (AS4777-2 2020)
PRIMO GEN24 3.0 Plus (AS4777-2 2020)
PRIMO GEN24 3.6 (AS4777-2 2020)
PRIMO GEN24 3.6 Plus (AS4777-2 2020)
PRIMO GEN24 4.0 (AS4777-2 2020)
PRIMO GEN24 4.0 Plus (AS4777-2 2020)
PRIMO GEN24 4.6 (AS4777-2 2020)
PRIMO GEN24 4.6 Plus (AS4777-2 2020)
PRIMO GEN24 5.0 (AS4777-2 2020)
PRIMO GEN24 5.0 Plus (AS4777-2 2020)
PRIMO GEN24 6.0 (AS4777-2 2020)
PRIMO GEN24 6.0 Plus (AS4777-2 2020)
PRIMO GEN24 8.0 (AS4777-2 2020)
PRIMO GEN24 8.0 Plus (AS4777-2 2020)
Verto Verto 15.0 (AS4777-2 2020)
Verto 17.5 (AS4777-2 2020)
Verto 20.0 (AS4777-2 2020)
Verto 24.0 (AS4777-2 2020)
Verto 25.0 (AS4777-2 2020)
Verto 25.0 (AS4777-2 2020)
Verto 27.0 (AS4777-2 2020)
Verto 30.0 (AS4777-2 2020)

 

collapse icon
Model Supported inverter sizes
ET Series GW5KL-ET
GW6KL-ET
GW8KL-ET
GW10KL-ET
GW15K-ET
GW20K-ET
GW25K-ET
GW29.9K-ET
EH Series GW3600-EH
GW3600N-EH
GW5000-EH
GW5000N-EH
GW6000-EH
GW6000N-EH

 

collapse icon
Model Supported inverter sizes
MID TL-XH Series MID 10KTL3-XH
MID 11KTL3-XH
MID 12KTL3-XH
MID 13KTL3-XH
MID 15KTL3-XH
MID 17KTL3-XH
MID 20KTL3-XH
MID 25KTL3-XH
MID 30KTL3-XH
MIN TL-X Series MIN 2500TL-X
MIN 2500TL-XH2
MIN 3000TL-X
MIN 3000TL-XH2
MIN 3600TL-X
MIN 3600TL-XH2
MIN 4200TL-X
MIN 4200TL-XH2
MIN 4600TL-X
MIN 4600TL-XH2
MIN 5000TL-X
MIN 5000TL-XH2
MIN 6000TL-X
MIN 6000TL-XH2
MOD TL3-X Series MOD 3000TL3-XA
MOD 3000TL3-XH
MOD 4000TL3-XA
MOD 4000TL3-XH
MOD 5000TL3-XA
MOD 5000TL3-XH
MOD 6000TL3-XA
MOD 6000TL3-XH
MOD 7000TL3-XA
MOD 7000TL3-XH
MOD 8000TL3-XA
MOD 8000TL3-XH
MOD 9000TL3-XA
MOD 9000TL3-XH
MOD 10KTL3-X-A
MOD 10KTL3-XH
SPA TL Series SPA 3600TL-AUB
SPA 4000TL-AUB
SPA 4600TL-AUB
SPA 5000TL-AUB
SPA 6000TL-AUB
SPH TL Series SPH 3600TL-HU
SPH 3600TL-HUB
SPH 4000TL-HU
SPH 4000TL-HUB
SPH 4600TL-HU
SPH 4600TL-HUB
SPH 5000TL-HU
SPH 5000TL-HUB
SPH 6000TL-HU
SPH 6000TL-HUB
collapse icon
Model Supported inverter sizes
  SigenStor EC 3.0 SP AU
  SigenStor EC 3.6 SP AU
  SigenStor EC 4.0 SP AU
  SigenStor EC 4.6 SP AU
  SigenStor EC 5.0 SP AU
  SigenStor EC 6.0 SP AU
  SigenStor EC 8.0 SP AU
  SigenStor EC 10.0 SP AU
  SigenStor EC 12.0 SP AU
  SigenStor EC 5.0 TP AU
  SigenStor EC 6.0 TP AU
  SigenStor EC 8.0 TP AU
  SigenStor EC 10.0 TP AU
  SigenStor EC 12.0 TP AU
  SigenStor EC 15.0 TP AU
  SigenStor EC 17.0 TP AU
  SigenStor EC 20.0 TP AU
  SigenStor EC 25.0 TP AU
  SigenStor EC 30.0 TP AU
collapse icon
Model Supported inverter sizes
Sunny Boy AV-41 SB3.0-1AV-41
SB4.0-1AV-41
SB5.0-1AV-41
SB6.0-1AV-41
Sunny Boy Smart Energy SBSE3.6-50
SBSE4.0-50
SBSE5.0-50
SBSE6.0-50
Sunny Tripower AV-40 STP3.0-3AV-40
STP4.0-3AV-40
STP5.0-3AV-40
STP6.0-3AV-40
STP8.0-3AV-40
STP10.0-3AV-40
collapse icon
Model Supported inverter sizes
KTLM series
 
 
 
 
 
 
 
 
SOFAR 3KTLM-G3
SOFAR 3.6KTLM-G3
SOFAR 4KTLM-G3
SOFAR 4.6KTLM-G3
SOFAR 5KTLM-G3
SOFAR 5KTM-G3-A
SOFAR 6KTLM-G3
SOFAR 7KTLM-G3
SOFAR 8KTLM-G3
SOFAR 9KTLM-G3
SOFAR 10KTLM-G3
KTLX series












SOFAR 3.3KTLX-G3
SOFAR 4.4KTLX-G3
SOFAR 5.5KTLX-G3
SOFAR 6.6KTLX-G3
SOFAR 8.8KTLX-G3
SOFAR 12KTLX-G3
SOFAR 15KTLX-G3
SOFAR 17KTLX-G3
SOFAR 20KTLX-G3
SOFAR 22KTLX-G3
SOFAR 24KTLX-G3
SOFAR 25KTLX-G3
SOFAR 30KTLX-G3
collapse icon
Model Supported inverter sizes
X1 Mini series X1 MINI 0.6K-G4
X1 MINI 0.7K-G4
X1 MINI 1.1K-G4
X1 MINI 1.5K-G4
X1 MINI 2.0K-G4
X1 MINI 2.5K-G4
X1 MINI 3.0K-G4
X1 MINI 3.3K-G4
X1 Boost
X1 BOOST 2.5K-G4
X1 BOOST 3K-G4
X1 BOOST 3.3K-G4
X1 BOOST 3.6K-G4
X1 BOOST 4.2K-G4
X1 BOOST 5K-G4
X1 BOOST 6K-G4
X3 Pro X3 PRO 8K-G2
X3 PRO 10K-G2
X3 PRO 12K-G2
X3 PRO 15K-G2
X3 PRO 17K-G2
X3 PRO 20K-G2
X3 PRO 25K-G2
X3 PRO 30K-G2
X1 Hybrid X1 HYBRID 3.0-D
X1 HYBRID 3.7-D
X1 HYBRID 5.0-D
X1 HYBRID 6.0-D
X1 HYBRID 7.5-D
X3 Hybrid X3 HYBRID 5.0-D
X3 HYBRID 6.0-D
X3 HYBRID 8.0-D
X3 HYBRID 10.0-D
X3 HYBRID 12.0-D
X3 HYBRID 15.0-D
collapse icon
Model Supported inverter sizes
  SG5.0RT (AS4777-2 2020)
  SG7.0RT (AS4777-2 2020)
  SG8.0RT (AS4777-2 2020)
  SG15RT (AS4777-2 2020)
  SG20RT (AS4777-2 2020)

 

Inverter configuration update

All systems must be configured with Australia Region C settings in accordance with AS4777.2:2020.

Horizon Power has been made aware of an issue with the connect and reconnect over-frequency setting in AS4777.2:2020 (Section 4.7 in our DER Technical Requirements). For new Basic and LV EG connections, this setting is required to be updated to 50.5Hz to comply with the new Technical Requirements.

Horizon Power is working with Standards Australia to have this updated in AS4777.2:2020. However, in the interim, a manual update to this setting is recommended to ensure inverters operating in our service area work correctly.

Battery Boost

OLD IconSectionBlock - Replace with Icon Container Block

Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.

Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.