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About your energy bill

Knowing about the different parts which make up your energy bill can be helpful if you’re trying to save energy and manage your household budget.

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Here's a closer look at these charges:

Account charges
  • Tariff type: the amount you pay for the electricity used is based on what tariff type you are on. This bill shows the customer is on an A2 Residential tariff.
  • Tariff charges: the number of electricity units used and (tariff rate) cost per unit in this billing period. GST is added as a separate line item. 
  • Supply charge: the charge to supply the electricity to your supply address. This is charged on a daily basis, whether you use electricity on that day or not.
Products, credits and adjustments
  • Buyback (solar credit): if you have solar installed, this shows a credit for any units of solar electricity that have been fed back to the network as shown in this example. We buy each unit of electricity at a set price. If your buyback scheme has an on-peak and off-peak price, or if you receive your bill between seasons, you will see multiple rates listed here.
  • Rebates or subsidies: if you receive any concessions, rebates or subsidies, this will appear here as a credit on your account and shown with a minus sign (-).
  • Fees: any fees charged to your account will appear here. Example of fees include paper bill, overdue notice, Australia Post payment and credit card payment.

 

Helpful links related to your energy account Jump to...

 

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You may have noticed on your bill that you are charged per ‘kWh’ for electricity – but what does that even mean? It can be pretty tricky to wrap your head around some of the energy jargon out there, but taking the time to learn will help you understand your bill.  

What does ‘kWh’ stand for?

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Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.

Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.