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Corporate policies | |
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Customer Charter [ MB] |
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Disability Access & Inclusion Plan [ MB] |
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Financial Hardship Support [ MB] |
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Small Use Code of Conduct [0.69 MB] |
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Standalone Power System (SPS) Engagement Strategy [ MB] |
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Standard Form Contract [ MB] |
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Horizon Power - Standard Form Contract [ MB] |
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Direct Debit Service Agreeement | |
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Caravan Park Tariff Compensation Form and Terms and Conditions [0.18 MB] |
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High Wide Load Authorisation | |
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Sunshine Saver Terms & Conditions [ MB] |
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| MyPower | ||
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MyPower - Product Rules [ MB] |
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MyPower - Schedule of Differences [0.05 MB] |
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MyPower - Terms and conditions [ MB] |
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| Solar | ||
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Community Wave Terms & Conditions [ MB] |
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Smart Connect Solar - Terms and conditions [ MB] |
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Distributed Energy Buyback Scheme - Terms and conditions [0.39 MB] |
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Solar Smoothing - Terms and conditions [0.10 MB] |
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Commercial Buyback Scheme - Terms and conditions [0.62 MB] |
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Customer Update Terms and Conditions [ MB] |
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Energy Quiz Terms and Conditions Kununurra [0.20 MB] |
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Handball Hotshot Competition - FeNaClE [0.18 MB] |
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Energy Quiz Terms and Conditions FeNaClE [0.58 MB] |
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FeNaClNG Festival - Handball Competition’ prize draw Terms and Conditions - August 2023 [0.15 MB] |
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Outages MythBusters Competiton Terms and Conditions [0.61 MB] |
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My Account app Prize Draw Terms & Conditions [0.55 MB] |
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| Smart Energy Quiz Terms and Conditions | ||
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Energy Quiz Terms and Conditions | May 2023 | |
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Energy Quiz Terms and Conditions | August 2023 [1.26 MB] |
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Energy Quiz Terms and Conditions | October 2023 [0.64 MB] |
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| Terms and conditions | ||
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Esperance Gas Transition Case Study Incentive Terms & Conditions [0.27 MB] |
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| September 2022 | Competition winners |
| Information stand prize draw | Dionne Gillespie |
| Business customer | Leisa Pederson, St John Ambulance |
| Residential customer | John Demden |
| October 2022 | Competition winners |
| Business customer | Mike Gibbs, Esperance Aged Care |
| Residential customer | Arthur Starr |
Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.
Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.